Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide when creating an account, placing an order, or contacting us, including:

  • Name and email address
  • Birth date, time, and place (for readings)
  • Payment information (processed securely by Stripe)

2. How We Use Your Information

Your information is used to:

  • Prepare and deliver your personalised readings
  • Manage your account and orders
  • Send order updates and reading delivery notifications
  • Respond to your enquiries
  • Send newsletters (only if you opt in)

3. Data Security

We take the security of your personal data seriously. All data is encrypted in transit and at rest. We use industry-standard security measures to protect your information.

4. Third-Party Services

We use the following third-party services:

  • Stripe for payment processing
  • Cloudflare for CDN and security
  • Brevo for email notifications

These services have their own privacy policies governing the use of your information.

5. Cookies

We use essential cookies for authentication and site functionality. We may also use analytics cookies with your consent to improve our services.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your account and order data for as long as your account is active. You may request account deletion at any time.

8. Contact

For privacy-related enquiries, please contact us at [email protected].