Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide when creating an account, placing an order, or contacting us, including:
- Name and email address
- Birth date, time, and place (for readings)
- Payment information (processed securely by Stripe)
2. How We Use Your Information
Your information is used to:
- Prepare and deliver your personalised readings
- Manage your account and orders
- Send order updates and reading delivery notifications
- Respond to your enquiries
- Send newsletters (only if you opt in)
3. Data Security
We take the security of your personal data seriously. All data is encrypted in transit and at rest. We use industry-standard security measures to protect your information.
4. Third-Party Services
We use the following third-party services:
- Stripe for payment processing
- Cloudflare for CDN and security
- Brevo for email notifications
These services have their own privacy policies governing the use of your information.
5. Cookies
We use essential cookies for authentication and site functionality. We may also use analytics cookies with your consent to improve our services.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [email protected].
7. Data Retention
We retain your account and order data for as long as your account is active. You may request account deletion at any time.
8. Contact
For privacy-related enquiries, please contact us at [email protected].
